Privacy Policy

Last updated: 8 May 2025

Sarai Compass Coaching (“us”, “we”, or “our”) operates https://saraicompasscoaching.co.za (the “Site”). This policy explains how we collect, use, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA) and applicable international data laws.

  1. Information We Collect

We may collect the following information:

  • Your name, email address, phone number, and any details you voluntarily submit via our contact form or email
  • Log data, such as IP address, browser type, visit duration, and pages visited
  • Anonymized analytics data via Google Analytics (used to improve our website performance)

We do not collect sensitive or financial information through the website.

  1. Why We Collect Your Data

We collect and use your data to:

  • Respond to enquiries or messages you submit
  • Deliver requested coaching services
  • Understand how visitors use our Site
  • Comply with legal obligations
  • Improve the overall user experience

We do not sell, trade, or rent your personal data to third parties. 

  1. Legal Basis for Processing

We process personal data on the basis of:

  • Your consent when submitting contact forms
  • Contractual necessity when discussing or delivering coaching services
  • Our legal obligations (e.g., tax or legal compliance)
  • Legitimate interest in improving website content and services
  1. Retention of Personal Information

We retain personal data only as long as necessary to:

  • Provide requested services
  • Comply with laws (e.g., record-keeping requirements)
  • Support legal or insurance claims
  1. Cookies & Analytics

This Site uses cookies to enhance performance and gather analytics.

  • Cookies may track user preferences or session behavior.
  • Google Analytics collects anonymized browsing data (e.g., pages visited, bounce rate).
  • You may disable cookies through your browser at any time.

We do not use cookies for advertising or third-party tracking.

  1. Security Measures

We use Secure Sockets Layer (SSL) encryption to protect your data during transmission. Although no method of digital transmission is 100% secure, we take reasonable and appropriate steps to safeguard your data from unauthorized access or disclosure. 

  1. Cross-Border Data Transfers

Some data (like Google Analytics logs) may be stored on servers outside South Africa. By using this Site, you consent to the transfer and processing of your data in accordance with applicable protection laws.

  1. Your Rights Under POPIA

As a data subject, you have the right to:

  • Request access to your personal data
  • Ask for corrections or updates
  • Object to data processing
  • Request deletion of your data

To exercise these rights, email us at: info@saraicompasscoaching.co.za

  1. Intended Audience

This website and our coaching services are intended for individuals aged 18 and over.

  1. External Links

Our website may contain links to other platforms (e.g., the Professional Conversations directory). We are not responsible for the privacy practices of those external sites.

  1. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” We recommend reviewing this page regularly to stay informed. 

  1. Contact Us

If you have any questions, concerns, or requests about this policy, please contact:

Sarai Compass Coaching
Email: info@saraicompasscoaching.co.za
Location: Johannesburg, South Africa